How have you experienced the transition from Home Living & Go to TICA?
The process is still ongoing, but so far, it’s going very well! It’s always exciting to start with an existing team. Luckily, our Belgian colleagues are very enthusiastic. Patsy, the store manager, for example, was especially surprised by how often Dutch colleagues are present in Brussels to work together on things. That involvement from both sides is helping the transition go smoothly.
What do you notice about the cultural differences between Dutch and Belgian colleagues?
I notice that our Dutch colleagues tend to be a bit more direct. At TICA, it’s normal to always speak your mind, of course in a respectful way. I hope our Belgian colleagues will soon feel comfortable enough to do the same.
There are also regularly hilarious situations because we speak the same language but use many words differently. For example, our Belgian colleagues often say the word ‘effective,’ while we don’t necessarily interpret it as effective at all—they use it more to emphasize something. Or we ‘pass’ a document. Just little things like that, but still funny!